Tobey Diggs

1110 Madison St. Apt B3 ▪ Annapolis , MD 21403

(443)949-8098.h (202)830-9828.c  lordbias2003@yahoo.com

 

PROFESSIONAL EXPERIENCE

Secret Clearance

Bylight – Arlington, VA

Network Installation Technician (2015-current)

Provide implementation functions for DISA networking and infrastructure projects. Apply in-depth knowledge of DISA/DoD IT network infrastructure to a variety of assignments through the application of technical concepts, practices, and procedures.  Perform equipment installations, including network infrastructure build-out, mounting telecommunication hardware, cable/fiber installation, terminations and testing.  Report installation status and completion with thoroughness and accuracy.

Indigo It – Reston, VA

Cable Tech.(2014-2015)

Installation of wireless using CAT6 cable at DISA HQ located at Fort Meade Milatry base. Termination and installation using OSHA standards, Cat6 cable using Fluke tester to finalize cable results.Installation in ceilings and under floor with proper support using ANSI/TIA/EIA standards . Installation of wireless devices and terminations of cable using RJ45 connectors and getting IP address to assign for wireless access . Troubleshooting any issues with wireless service provide to customer .

 

Colossal Inc.- AFB,VA

Osp/Isp Lead Cable Tech.(2013- 2014)

Perform installation of CAT 6 cables telephone, coaxial, and fiber optic cables, including vertical and horizontal cable pairs to the desktop.  locates and diagnoses signal transmission defects using various test equipment and visual inspection.  Prepare necessary written reports and communicates effectively with technical and management personnel, as required.  Responsible and accountable for the maintenance and support of GPON and APDS telecommunications, Secure and Non Secure network infrastructure.  Install or repair defective PON components including fiber optic cables, connectors as well as ONTs. Perform moves ads and changes of Optical Network Transmitters (ONT) and fiber optic cables.  Coring holes in the floor tiles or moves floor tiles to create a cable pathway and install power whips into the power grid under the floor to power newly installed ONT’s.  Manage, troubleshoot and maintain all equipment associated with the GPON infrastructure supporting voice and data in the Jones building. Complete assigned tasks in a timely manner and work in the Remedy database to update and close trouble tickets and new Communication System Requirement Documents (CSRD’s).
- Install, trouble shoot, replace and test PON components, CAT 6 and fiber Optic cables.
-In order to install new fiber cables and power to new ONT’s;core drilling holes in floor tiles if an access hole is not present. The hole will be no more than 3-inches from the cubical wall. Might also use replacement tile from attic stock if available. The number of core holes estimated per year is two (2), with work for additional core holes being initiated by work order.
- The use of  the Remedy database to track installs and trouble tickets; also shall install power whips to new ONT locations

 

Verigent- Washington,Dc

Network Tech/Installer ( 2013- 2013)Temp.

    Network/IT installation technicians that conduct comprehensive customer site surveys and establishes voice and data networks by running, pulling, terminating, and splicing cables; installing telecommunications equipment, routers, switches, multiplexors, cable trays, and alarm and fire suppression systems; building ironwork and ladder racks; establishing connections; programming features; establishing connections and integrations; ANSI/TIA/EIA Standards and termination of cables.

 

 

Federal Data Systems –Herndon, VA

Lead Network Technician (2011-2012)

 

Duties include but not limited to network installation using Cat6E, assisting as a Help Desk Analyst for

Government Services Administration (GSA). serve as the initial point of contact for troubleshooting hardware/software PC, printer problems, cable deployment and cable termination.
- Strong front-line support technical knowledge, including, but not limited to: Windows OS versions with extensive experience in Windows XP in an AD Environment, Microsoft Office Suite, Symantec Ghost, Remote Access Tools, web browsers.
- Configure and install new workstations with Windows XP in an AD environment.
- Perform backups and restorations on user workstations.
- Setup and configuration of network devices (printers, scanners, etc).
- Basic AD administration (create/modify/delete/unlock user accounts)
- Google e-mail troubleshooting and configuration.
- Extensive hardware troubleshooting experience with Dell desktops and laptops.
- Wireless network configuration and set-up experience preferred.
- Cable management including deployment and termination of CAT 5 and CAT 6 cables.
- Comfortable with troubleshooting Xerox and HP printers.
- Comfortable troubleshooting wide are networks (routers, switches, hubs, etc.).

 

Serco Inc. – Reston , VA

Telecom Technician 2 (2010- 2011 )

 

Assists technicians on routine activities and basic tasks typically relating to installation of communications infrastructure, to include the addition or removal of the following Common Systems equipment/hardware such as cable racks (Installation & Anchoring), Frames, Bays, Cabinets & Stands, Fiber Optics Protective/Distribution Systems, and network monitoring, operations, and maintenance

Experience in central office functions, installations of communications infrastructure, understanding of installation standards, familiarity with basic communications equipment, cable installations, including lacing, wire wrapping fanning and forming, cable terminations including DB, AMP coax, splicing multi-pair copper and fiber, fiber installations

Must have a working knowledge of a variety of test equipment used to install, troubleshoot, and maintain Telco systems: Bit error rate test sets, audio test sets, protocol analyzers, oscilloscopes, OTDRs, analog and digital multi-meters and other types of transmission impairment measurement sets and assist with DC power cuts.

 

 CentreTek Solutions – Ellicott City , MD

Senior Cable Technician (2009-2010)

 

I’m responsible for the installation of fiber optic backbone in Pentagon (DOD).Perform technical and administrative duties including pulling fiber optic ,cat5, testing and documentation of tested results using Microsoft Windows XP to develop weekly status reports. I conduct analysis on switches, routers and network appliances for proper connectivity to Local Area Network. My duties also included, but not limited to repair of equipment; troubleshooting and installation of hardware/software. My responsibility also included inventory and selection of needed tools for completion of day to day assignments.

  

Verigent – Baltimore , MD

Cable Technician (2008-2009)

 

Functions as a network cabling technician installing cat5 copper and fiber optic cables.

Construct network communication closets, racks, patch panels, conduit and cable trays.

Pulling copper & fiber optic cables (vertical / horizontal) for backbone design.

Terminating, testing, & troubleshooting cat5, fiber optic cables using Fluke, Bert, or OTDR.

Verifying cable locations using blue prints and document completion on floor plans.

 

ESG, Inc – Washington , DC

Tech. 3 (2007 - 2008)

 

Managed broad range of network upgrades for window with focus on camera software.

Installation of cat5 copper & fiber optic cables in ceilings & conduit.

Label, terminate, & test of infrastructure cables, classified & unclassified (ST / SC).

Building of equipment racks, backing boards, cabinets, & computer rack units.

 

 

 

Equinix Inc. – Ashburn , VA

IBX Network Tech. (2006 - 2007)

 

Installed, terminated, test & label of all cross connects (cat5, coax, and fiber optic) in the IBX.

Troubleshoot circuits with Bert tech light wave, Fluke, or OTDR meter.

Perform remote hand service for customers and convey to them the effectiveness of upgrades.

Hardware installs include shelving, power strips, cable racks, cable management, & nic cards.

Report current status via the ticketing system, shift reports, documenting completed work.

On call via pager during unscheduled days or shift times for emergency scheduling.

Manage multiple concurrent interdisciplinary projects and ability to work in a team.

Provide training for in-house technical staff and develop standard operating procedures for network operations.

Maintain accurate records and document all problems using Unix software.

 

Applied Quality Communications – Oxen Hill, MD

Cable Technician 3 (2005 - 2006)

                                                           

Set up and supported peer to peer Ethernet network.

Performed file backups and maintain data archives

Resolved technical issues for end users.

Performed all necessary hardware and software upgrades

Daily assembly and mounting of cable trays to ceilings

Performed installations of cat-5e and fiber-optics to workstations and main communication closets

Able to terminate installations of cables using testing equipment and termination equipment

Construct cable closet and terminate cat-5 and fiber optic cables.

Granted Secret Clearances to private and governmental areas.                                                      

Supervised technicians with the installation and maintenance projects.

 

 EDS, Inc. – Reston , VA

Network Engineer  (2004 - 2005)

                                               

Was responsible for implementation of National Guard Bureau’s distance learning network.

Installed classroom for multimedia video teleconferencing over wide area ATM and PRI-ISDN.

Technologies include Bay network 10625 ATM LAN emulation switching FVC 2000/3000 ATM, nic V-gate, V-cache, V- caster and Fiber optic/ Cat5 cabling.

Assisted NOC in remote capabilities using Netopia Timbuktu Pro configured HP Net servers for

Multi-domain management running DNS, WINS, and DHCP servers.

Design classroom floor plans and network infrastructure with Visio Technical 5.0

 

Halifax, Corporation – Alexandria , VA

Technician 3 (2003 - 2004)

 

Deployed to install fiber optic & cat5 cable network at the Navy Yard.

Configuring and installing CAT5e/CAT6 and fiber optic cabling,
Working with racks, patch panels, cable trays, switches, and routers,
Pulling and dressing copper and fiber optic cabling (vertical/horizontal),
Terminating, splicing, testing and troubleshooting copper and fiber cable, using Fluke Cable Analyzers and OTDR meter.
Verifying station locations and cable schemes using management produced cable installation plans, statements of work, cut sheets, and floor plans.

Install TCP/IP software for end users.

 

Progressive Network Solutions – Crystal City , VA  

Communication Technician (2002 - 2003)

 

I was responsible for the constructing of fiber optic network.

Duties were running fiber optic & cat5 cables for network.

Assisted in design and planning of network using auto-cad & Visio 5.0 software.

Documentation of completed work using Unix software.

Terminated & testing of network cables using fluke meter.

 

Computer & Hi-tech Mgmt – Tyson’s Corner, VA

Cable Technician (2001 -  2002)

 

Contracted to install fiber optic backbone for Dept. of Commerce.

I installed terminated & tested fiber optic & cat 5 cables.

Constructed cable support in ceiling and running cables under raised floors.

Mounted and built computer and cable racks for communication closets on floors.

Labeled cables for documenting in testing results.

Set up end user desk top and installed Windows software for network connectivity.

Check that software and hardware are compatible, using TCP/IP for desktop.

 

Kjax Engineering Inc.- Arlington , VA  

Administrative Assist (2000 - 2001)

 

I performed hard drive swap for class tutorial and ghosting for student computers.

Set up network connections for student demonstrations, and deconstruct mother boards.

Install current software programs for student tutorial (Win 2000, XP, & others.)

Perform cat5 and fiber optic cable installs for classroom network.

Label, terminate, & test cables for connections.

Upgrade computer software for class demo.

 

 

EDUCATION AND TRAINING

 

Center of Applied Technology                                                                        Annapolis , MD

A.M.P  Fiber Optic Training                                                                           Baltimore, MD

Telecommunication Systems (Job Training)                                                  Annapolis , MD

A.F.S.O.C   (Job Training)                                                                              Pensacola , FL

University of Maryland , Baltimore County   A+ Training                              Baltimore , MD